Q&A

General Product Questions

  1. How many nails come in a set?                                                                                                          10 nails come in a set.                                                                                                              

  2. How do I know which nail size to choose?
    Please refer to our nail sizing chart to determine your correct nail size. If you're unsure, feel free to contact us for assistance, or select "custom" and provide your measurements at checkout.

  3. How long do the nails last?
     The longevity of your press-on nails depends on the application method. With proper application, nails can last anywhere from 1 to 12 days. Follow our instructions for the best results.

  4. Are your press-on nails reusable?
     Yes! If you remove your nails gently and they are still in good condition, you can buff the back to remove old glue and reapply them.

  5. What comes in the press-on nails kit?
     Each set includes the nails you ordered, a mini nail glue, a nail buffer, a cuticle pusher, nail glue tape, and an alcohol wipe for prep.

Shipping & Delivery

  1. Do you offer international shipping?
    Yes, we offer worldwide shipping! Please check our shipping page for estimated delivery times and costs based on your location.

  2. How long will it take to receive my order?

  3. Orders typically take 5–14 days to process. Shipping times depend on your location and the shipping method selected at checkout.

  4. Can I change my shipping address after placing an order?
    We aim to process orders quickly, so please contact us immediately if you need to update your shipping address. Once the order is shipped, we can no longer make changes.

  5. What should I do if my package is lost or delayed?
    Once the package is with the carrier, we no longer have control. Please check the tracking information or contact your local postal service for assistance.

Returns and Refunds

  1. Do you accept returns or offer refunds?
    Due to the nature of our products and for sanitary reasons, all sales are final. Please double-check your order and nail size before completing your purchase. For defective or damaged items, contact us within 14 days for assistance.

  2. Can I exchange my nails for a different size?                                                    We do not offer exchanges, but we suggest double-checking your size before placing an order to avoid any issues. If you have any concerns, feel free to reach out!

Application and Care

  1. How do I apply my press-on nails?
    We provide step-by-step instructions with every order. For the best results, prep your natural nails, apply the glue carefully, and press the nails on securely.

  2. How do I remove my press-on nails?
    To safely remove your press-on nails, soak them in warm, soapy water for a few minutes to loosen the glue. Gently lift the nails with a cuticle pusher.

Customization

  1. Do you offer custom press-on nails?
    No, because I am really not hang of doing customisation but it will be available soon.

 

Thank you!